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    Privacy Policy

    Privacy Policy

    Effective Date: May 31, 2021

    We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. It is your responsibility to check this policy before using the services on the site NaturoBlocks.com / .ca

    NaturoBlocks (the “Company”) respects your (“You” and “Your”) privacy. This “Privacy Policy” describes how the Company collects, uses, maintains, discloses, and protects Personal Information (defined below), as well as the rights and choices You have regarding Your Personal Information, including how You can access and update Your Personal Information. This Privacy Policy was last amended May 31, 2021. “Personal Information” is information that identifies You or could be combined by the Company or the Company’s services providers or affiliates with other information to identify You. By accessing or using the Company’s website located at Naturoblocks.com (the “Website”) or any content on or through the Website, You signify Your consent to the terms of this Privacy Policy and Your intent to be legally bound by them. If You do not agree with any terms of this Privacy Policy, please do not access or use the Website or any content on or through the Website, or otherwise submit any Personal Information to the Company.

    Who we are

    NaturoBlocks

    Our website address is: http://www.NaturoBlocks.com & http://www.NaturoBlocks.ca

    Contact information: support@naturoblocks.com

    Types of personal data collected

    The Personal Information the Company collects about You will depend on the manner in which You access or use the Website or any content on or through the Website and may include:

    • Your name, age, or contact information, such as Your mailing address, telephone number, or email address, or other similar information associated with You;
    • Your location, time-zone setting, network information, device type, browser type and version, browser plug-in types and version, operating system and platform, language, standard web log data, and IP address used to connect Your computer to the Internet or other similar identifier, or the equipment You use to access or use the Website and usage details;
    • Data on the pages, services, or content You access or use on or through the Website, including the amount of time You spend on certain pages, products or services You viewed or searched for, clickstreams to, through, and from the Website, page response times, downloads and download errors, page interactions, or methods used to browse away from the Website;
    • Billing or account information, if applicable; and
      Any other Personal Information that You choose to submit to us.

    The Website and any content provided on or through the Website is not directed to any person who is not the legal age of majority under applicable law. The Company will not knowingly collect Personal Information from any person who is not the legal age of majority under applicable law.

    Methods for collecting personal information

    There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. This includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).

    A. Information You Provide

    NaturoBlocks collects information from you when you choose to share it with us. This may include:

    • submitting, posting, publishing, displaying, or otherwise transmitting user generated content;
    • filling in forms, making search queries, or corresponding with the Company on or through the Website, or otherwise communicating with the Company by any means including by phone, email, or other electronic messaging; or
    • creating or registering for an account; subscribing, purchasing, or requesting information on a service or product; entering a contest or promotion; or otherwise engaging with the Company through interaction points that might exist from time-to-time between You and the Company.

    The information we collect may include your name, address, email address, or telephone number.

    Our payment processors are Shopify Payments and Paypal. No payment is stored on our website.

    Shopify Payments Privacy Policy: https://www.shopify.com/legal/privacy/customers 

    Paypal Privacy Policy: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full 

     

    B. Information Automatically Collected

    We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners: Facebook Pixel and Google Analytics. More information below:

    Facebook Conversion Pixel

    We use the “Custom Audience pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/.

    Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads#_=_

    Google Analytics

    Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. We do not have access to this information. 

    Email Marketing

    Our website uses Klaviyo to track analytics and provide email marketing. The information you disclose to us (name, email address) is imported to Klaviyo to enhance our ability to provide relevant marketing and content to you and to develop with provide you with more relevant products, features and services. Klaviyo does not use this data for their own purposes. Klaviyo Privacy Policy: https://www.klaviyo.com/privacy

    Reviews App

    Our website uses judge.me for verified reviews. The information you disclose when writing a review (name and email address) is processed to verify that the review is coming from a recent customer. Judge.Me does not use this data for their own purposes. Please see Judge.Me's Privacy Policy: https://judge.me/privacy 

    C. Information Collected From Other Sources

    We may acquire information from trusted third-party sources to update or supplement the information that you provide or that we collect automatically. We may use this information to help us personalize your experience with the Site, target our communications so that we can inform you of products, conduct market research, and for internal business analysis or other business purposes.

    Comments

    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

    Contact forms

    When you fill out an online form, questionnaire, survey or contact form, we collect your first and last name and your email address. We will not use the information collected from a contact form for marketing purposes.

    Cookies

    The Company may also use cookies or other technological collection methods to collect information, some of which may be Personal Information, about:

    • the device or equipment You use, including information about Your computer or mobile device, internet connection, IP address, operating system, and browser type; or
    • Your browsing activities and patterns, including information about Your visits to the Website such as traffic data, location data, logs, and other similar communication data. 

    This information helps the Company improve the Website and the content available on or through the Website and otherwise improve the services of the Company by:

    • helping the Company understand audience sizes and usage patterns on the Website;
    • allowing the Company to tailor the Website to Your preferences and interests; and recognizing You when You visit the Website multiple times. 

    The technologies used by the Company to automatically collect the information described above may include cookies, which are small files placed on the hard drive of Your computer. You can turn off cookies using Your internet browser but doing so may limit or remove certain parts of the Website, certain content on the Website, or the functionality of the Website.

     

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    Third-Party Features 

    The Website may include, integrate, or rely on links, plug-ins, services, social networks, content, or applications of third parties. Your access or use of such links, plug-ins, services, social networks, content, or applications may allow the third-party provider to collect or share information about You, some of which may be Personal Information. The Company does not control such third parties’ use of cookies or similar technologies -  if You would like to know more about how these third parties use such technologies, You should contact the responsible provider directly. The Company does not accept any responsibility or liability for the privacy policies of any such third parties or their compliance or non-compliance with such privacy policies.

    How long we retain your data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    Use of Personal Information by the Company

    The Company collects Personal Information to provide You with a secure, smooth, efficient, and customized experience through or on the Website or any content on the Website. The Company may use Your Personal Information to:

    • provide You with content, services, or products on or though the Website;
      customize, measure, and improve the Website or content provided on or through the Website, or otherwise analyze or manage the Company’s business operations or Website performance;
      prevent prohibited or illegal activities, loss, or fraud, enforce the Company’s Terms of Use, or otherwise protect the security or integrity of the Website or the Company’s business;
    • deliver targeted marketing, service update notices, or promotional offers based on Your communication preferences;
    • send You things in the mail or through other channels, such as products or services that You have requested; register You for, or authenticate You when You sign into, an account or online services or when You purchase a product or service, or to provide You with notices about such accounts, subscriptions, or purchases;
    • provide You notice about changes to the Website, this Privacy Policy, or the Company’s Terms of Use;
    • otherwise fulfill the purposes for which You have provided Personal Information or that were described when such Personal Information was collected; or
      carry out other purposes that are disclosed to You and to which You consent, or which are otherwise permitted or required by law. 

    The Company may combine all the Personal Information the Company collects, including Yours, in order to analyze and understand aggregate trends.

     

    Third Party Transfers

    The Company may transfer Your Personal Information to third parties that assist the Company with the use of Personal Information described in “Use of Personal Information by the Company”, above. Such third parties may combine Personal Information provided by the Company with other information that they have independently collected from or about You. Some third parties may be located outside of Canada and may accordingly be subject to laws that are different from those in Canada.

    The Company requires that all third parties that received any Personal Information from the Company use the same standards as the Company in using, maintaining, disclosing, and protecting such Personal Information.

    The Company may share or sell aggregated, non-personally-identifiable information to third parties. For clarity, the Company does not sell Personal Information. The Company may also share aggregated, non-personally-identifiable information publicly to show trends about the general use of the Website, or any content, services, or products provided on or through the Website.

    What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where we send your data

    Visitor comments may be checked through an automated spam detection service.

    Other Disclosures of Personal Information 

    The Company also disclose Your Personal Information, if necessary, to enforce this Privacy Policy or the Company’s Terms of Use, or if the disclosure is necessary to protect the rights, property, or safety of the Company, the Website, users of the Website, or third parties.

    The Company may transfer information about You, including Personal Information, in connection with a merger or sale (including any transfers made as part of an insolvency of bankruptcy proceedings) involving all or part of the Company’s business or as part of a corporate reorganization or stock sale or other changes in corporate control.

    Data Security

    The security of Your Personal Information is important to the Company. The Company protects Your Personal Information by maintaining physical, organizational, and technological safeguards against unauthorized access, unauthorized disclosure, theft, or misuse appropriate to the sensitivity of such Personal Information. Personal Information collected by the Company may only be accessed by persons within the Company who require access to provide You with access to, use of, or content, services, or products provided on or through the Website. The Personal Information the Company collects is maintained at Shopify (https://www.shopify.com/legal/privacy#information-sharing)

    Although the Company takes measures to protect against data breaches and unauthorized access to Your Personal Information, no company can completely mitigate the risks of such breaches or unauthorized access and no website is fully secure. The Company cannot guarantee that hacking, data loss, breaches, or other unsanctioned access of the Company’s security systems will never occur. Accordingly, You should not submit or otherwise provide Personal Information to the Company by any means if You consider that Personal Information to be sensitive.

    Except as otherwise permitted or required by applicable law or regulation, the Company retains Personal Information only for as long as necessary for the purposes for which such Personal Information was collected. The Company reserves the right to use anonymous and de-identified information, including anonymized or otherwise de-identified Personal Information, for any legitimate business purpose without further notice to You and without Your Consent.

    Industry regulatory disclosure requirements

    The owners of this site are regulated members of the College of Naturopaths of Ontario.

    Changes to the Privacy Policy

    The Company reserves the right to amend this Privacy Policy for any or no reason, at any time, and from time to time in accordance with the terms of this Privacy Policy.

    The Company will reflect any such amendments on the Website. Your continued access to or use of the Website or any content on or though the Website after any such amendment constitutes Your acceptance of the Privacy Policy as then amended. The Company includes the date this Privacy Policy was last amended at the top of this page.

    Our contact information

    If You have any questions regarding this Privacy Policy or Your Personal Information, please contact the Company at support@naturoblocks.com.

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